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If the amount of the bill is less than $500, you need to make the payment on your own. Send the copy of the bill, payment receipt via email or mail. If the billing amount is more than $500, you can file the claim with the company first via phone or online. Once your claim is filed, you need to send them the scanned copy of your bills or you can also send the bills via mail to India. Also, it remains indefinite when your bills will be cleared.